Thoughts on Metro-North’s latest problems

metro-north-waitPassengers await an “extra” Metro-North train as it pulls up to a crowded platform in Stamford this morning.

Wednesday morning, Metro-North had its latest problem strike when a feeder line powering a portion of the lower New Haven Line fail, eliminating all electric service into Grand Central Terminal. The resulting changes that have followed have been limited, challenging and at times frustrating.  Yet it also shows an agency that manages to work through yet another emergency with some pretty skillful and creative strategies. Continue reading